AI transparency

What the AI does

• Drafts an interview from the role and criteria an organisation describes. The organisation reviews and edits it before it goes live.
• Conducts the interview by voice, chat or video, and asks follow-up questions based on each answer.
• Transcribes spoken answers.
• Prepares a report for the organisation: a summary, a score for each answer with the reasoning behind it, scores against the organisation's criteria, highlights and areas to explore further.

Candidates always know it's an AI

The interviewer is presented as an AI from the first screen, and candidates see how the interview works, how many questions it has and how long it takes before they begin.

People make the decisions

Scoutly does not decide who is hired or rejected. It gives the organisation structured evidence, with the full transcript behind every score, and people at the organisation decide who moves forward. Candidates keep their right not to be subject to a decision based solely on automated processing (GDPR Art. 22).

What Scoutly does not do

• It does not analyse facial expressions, and it does not use the identity photo for facial recognition.
• It does not try to detect emotions from a candidate's face or voice. Communication-style insights in reports describe how answers are worded, such as how direct or detailed they are, based only on the transcript. They do not describe feelings or emotions.
• It does not treat integrity events as verdicts. Leaving the interview tab or pasting text is recorded in a log for a person to review in context.

The EU AI Act

Where Scoutly is used in the European Union, the EU AI Act applies. It lists AI used to evaluate job candidates as high-risk (Regulation (EU) 2024/1689, Annex III, point 4). The obligations for high-risk systems apply from 2 December 2027. We are building Scoutly with those requirements in mind: human oversight, transparency towards candidates and organisations, record-keeping, and attention to the quality of the evaluations.

Organisations that use Scoutly to assess candidates also have their own responsibilities as deployers, such as keeping people in charge of decisions and informing candidates. We'll support them with the information they need.

Questions

If you have a question about how Scoutly uses AI, or you took an interview and want to know more, email contact@scoutly.be. You can also read our privacy policy.